Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 100 million. In the 10 years since it started, Flipkart has come to offer over 80 million products across 80+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle. Launched in October 2007, Flipkart is known for its path-breaking services like Cash on Delivery, No cost EMI and a 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,00,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.Job Description:
Senior Manager – Security (Hyderabad)
(Andhra, Telangana, Odisha, Chhattisgarh)
In 2007, we started the Flipkart journey by selling books online. But now, over a decade later, our story is quite different. Today, Flipkart is India’s largest online marketplace and one of India’s leading technology powerhouse that is disrupting the way India shops online. What has got us here? The dynamic, passionate and talented folks we call Flipsters!
Our core values define our identity and form the basis of our actions and reflect in everything that we do at Flipkart. Values enable us to shape the desired organizational culture in which each Flipster can thrive and be at their best.
We believe in taking bold bets and changing the paradigm, having a sense of urgency to solve problems strategically and putting great ideas into action. We look at the world from our customer’s point of view and keep customers at the heart of everything we do. We strive to do the right thing always and be committed to our customers and stakeholders.
About the Team
Flipkart Security Team provides a safe and secure business environment by enhancing
risk resilience, adhering to compliance standards, adopting best practices and thereby
protecting Flipkart business and people in diverse environment. The team has adopted
a sustainable and scalable model with the capability of mitigating emerging risks
proactively and keeping in pace with the business growth. It has continuously developed & deployed Talent with synergizing strengths by leveraging cross competencies.
About the role
Primary responsibility of the Security Cluster Manager is to ensure the implementation of security policies and procedures across Flipkart business in his Area of Responsibility (AOR) The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business, corporate functions as well as external partners.
What you’ll do:
1. General Security Management
a) Single point of contact for all Corporate Security matters in his AOR.
b) Primarily responsible to manage a process driven, uniform and consistent security program
c) Draft, get approved and implement Security SOPs across business.
d) Undertake Employee awareness drives to achieve employees’ compliance with security
e) Ensure development and implementation of security plan based on Security SOPs
f) Conduct periodic risk assessments, audits and self-assessments for Flipkart business
g) Ensure communication and liaison between regional Management and Security function.
h) Rendering security support to stakeholders, internal and external customers as needed.
Drive cross functional collaboration, to ensure seamless deployment of security processes.
i) Drive and run logistics security program with the objective of proactive reduction in
j) Drive standardization and benchmarking to ensure continual process improvement
k) Recruit, induct, groom, motivate and drive a team of diverse background to create centers
of excellence. Additionally, Train, coach and manage Security Regional teams.
l) Develop and maintain external partnerships, i.e. law enforcement, emergency services, etc.
m) Security vendor governance
n) Budget management
2. Logistics Security Management
a) Managing Logistic security operations and improving service levels.
b) Conducting risk assessments & security audits for Flipkart Logistic Centers and implementing
risk mitigation measures.
c) Lead the cross functional Loss Prevention program to include policy, procedures, awareness,
compliance, incident reporting and corrective actions plans.
d) Reducing losses by controlling shrink, preventing pilferage and damages to the inventory
during operations in a vast Distribution and Logistics Supply chain
e) Conducting investigations and root cause analysis for various theft, pilferage & other frauds
f) Training and coordinating Logistics security activities through the regional security team.